Netflix the Payment System Is Unavailable Right Now. Please Try Again Later.

If you run into an error that says

We Are Unable to Process Your Asking At This Fourth dimension. Please Attempt Again Subsequently.

It typically points to an before, partially-completed sign up attempt, or to some information from an inactive business relationship that is saved on your device. Follow the troubleshooting steps for your device below to resolve the issue.

Blu-ray Actor

Verify your email and password

Make sure that yous entered the correct email and password before you lot endeavor to sign in again. If you're using your remote control to sign in, yous can to navigate dorsum to the email address entry screen to verify or update this information. If you still tin't sign in, continue troubleshooting below.

Reset your countersign

Reset Netflix

1. From the Netflix Dwelling screen, open the menu on the left.

2. Select Become Help or Settings.

3. Select Sign out.

If you're on an error screen:

1. Select More Details.

2. Select Sign out or Reset.

Note:

If yous can't discover Sign out, press these buttons in lodge on your remote: Upwards, Up, Downwards, Down, Left, Right, Left, Right, Upward, Up, Up, Upwardly. Then, select Sign out, Reset, or Deactivate.

Restart your device

1. Unplug your device from power for at to the lowest degree one minute.

2. While the device is unplugged, press the power button on the device to discharge information technology.

   • If y'all tin can't admission the power button or your device doesn't have ane, leave your device unplugged for at least 3 minutes.

3. Plug your device back in.

4. Turn your device on.

5. Try Netflix again.

Restart your home network

1. Plow off or unplug your Blu-ray actor.
   

2. Unplug your modem (and your wireless router, if information technology's a separate device) from power for 30 seconds.
   

3. Plug in your modem and expect until no new indicator lights are blinking on. If your router is carve up from your modem, plug it in and await until no new indicator lights are blinking on.
   

4. Turn your Blu-ray player back on and try Netflix again.
   

Improve your Wi-Fi point

If you're connecting over Wi-Fi and the in a higher place steps didn't help, follow these suggestions:

• Move your router to improve signal forcefulness. Reception is best if the router is in a fundamental location.

• Move wireless devices such every bit cordless phones or microwave ovens away from your router.

• Elevate your router off the floor. A router on a bookshelf or desk has meliorate reception than one that'due south backside or under furniture.

Restore your default connection settings

• If you lot apply custom settings on your device, restore your cyberspace provider's default settings and endeavor Netflix over again.

• If you connect with a Virtual Private Network (VPN) or proxy service, turn it off and connect straight with your home net.

• If y'all use a custom DNS setting on your device, reset it to acquire DNS automatically.

If you lot need assist changing the connexion settings, contact the device manufacturer.

What to do next

If yous've done these steps but withal have a trouble, contact your isp. They can help you discover out whether your router is set up correctly.

Set-top Box

Verify your email and countersign

Make sure that you entered the correct email and countersign before you endeavor to sign in again. If you lot're using your remote control to sign in, you lot can to navigate dorsum to the electronic mail accost entry screen to verify or update this information. If you still can't sign in, continue troubleshooting beneath.

Reset your countersign

Restart your device

1. Turn off your device. If your device has a power cable, unplug it.

   Annotation:

   Make sure your device is completely off, not just in sleep or standby mode.

2. Get out your device off for thirty seconds.

3. Turn on your device and try Netflix again.

Reset Netflix

1. From the Netflix Habitation screen, open the menu on the left.

2. Select Get Help or Settings.

3. Select Sign out.

If you're on an error screen:

1. Select More Details.

2. Select Sign out or Reset.

Note:

If you can't notice Sign out, printing these buttons in guild on your remote: Upward, Up, Downward, Downwards, Left, Right, Left, Right, Up, Up, Upwardly, Upwards. So, select Sign out, Reset, or Conciliate.

Restart your dwelling network

For this step, make sure to leave your ready-tiptop box and all of your home network equipment unplugged equally a grouping for 30 seconds before plugging each device back in 1 past ane.

1. Plough off or unplug your set-top box.
   

2. Unplug your modem (and your wireless router, if it'southward a dissever device) from power for 30 seconds.
   

3. Plug in your modem and expect until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and wait until no new indicator lights are blinking on.
   

4. Turn your set-top box back on and try Netflix once again.
   

Improve your Wi-Fi signal

If yous're connecting over Wi-Fi and the above steps didn't help, follow these suggestions:

• Move your router to better signal strength. Reception is best if the router is in a central location.

• Move wireless devices such as cordless phones or microwave ovens abroad from your router.

• Elevate your router off the floor. A router on a bookshelf or desk has better reception than one that's behind or under piece of furniture.

Restore your default connexion settings

• If you use custom settings on your device, restore your cyberspace provider's default settings and try Netflix once again.

• If you connect with a Virtual Private Network (VPN) or proxy service, plow information technology off and connect directly with your dwelling house internet.

• If you use a custom DNS setting on your device, reset it to acquire DNS automatically.

If you demand aid irresolute the connectedness settings, contact the device manufacturer.

What to practise next

If you've washed these steps just however take a problem, contact your internet service provider. They can help y'all find out whether your router is set up correctly.

Smart TV

Verify your email and countersign

Brand certain that you entered the right email and countersign earlier yous try to sign in again. If yous're using your remote control to sign in, y'all tin to navigate back to the email address entry screen to verify or update this information. If yous still can't sign in, keep troubleshooting below.

Reset your password

Reset Netflix

1. From the Netflix Abode screen, open up the menu on the left.

2. Select Get Help or Settings.

3. Select Sign out.

If you're on an mistake screen:

1. Select More Details.

2. Select Sign out or Reset.

Annotation:

If you tin can't find Sign out, press these buttons in order on your remote: Up, Up, Downwards, Down, Left, Correct, Left, Right, Up, Upwardly, Up, Upwards. Then, select Sign out, Reset, or Deactivate.

Restart your device

1. Unplug your device from power for at least 1 infinitesimal.

2. While the device is unplugged, press the power button on the device to belch it.

   • If you tin can't admission the power push button or your device doesn't accept 1, leave your device unplugged for at least iii minutes.

3. Plug your device dorsum in.

4. Plow your device on.

5. Effort Netflix once again.

Restart your domicile network

1. Plow off or unplug your smart TV.
   

2. Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.
   

3. Plug in your modem and wait until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and wait until no new indicator lights are blinking on.
   

4. Turn your smart Tv dorsum on and try Netflix again.
   

Ameliorate your Wi-Fi bespeak

If you're connecting over Wi-Fi and the above steps didn't assist, follow these suggestions:

• Move your router to ameliorate signal strength. Reception is best if the router is in a cardinal location.

• Movement wireless devices such as cordless phones or microwave ovens abroad from your router.

• Elevate your router off the flooring. A router on a bookshelf or desk-bound has improve reception than 1 that'south behind or under furniture.

Restore your default connection settings

• If you use custom settings on your device, restore your net provider'due south default settings and try Netflix again.

• If you connect with a Virtual Private Network (VPN) or proxy service, plow it off and connect directly with your home internet.

• If you apply a custom DNS setting on your device, reset information technology to acquire DNS automatically.

If yous need help changing the connexion settings, contact the device manufacturer.

What to do next

If you lot've done these steps but still accept a problem, contact your internet service provider. They can assist you find out whether your router is prepare up correctly.

Streaming Media Player

Verify your electronic mail and password

Make sure that y'all entered the right e-mail and password before you try to sign in once again. If you're using your remote control to sign in, you lot tin to navigate back to the email address entry screen to verify or update this information. If you still can't sign in, continue troubleshooting beneath.

Reset your password

Reset Netflix

1. From the Netflix Dwelling house screen, open up the carte on the left.

2. Select Get Help or Settings.

3. Select Sign out.

If you lot're on an fault screen:

1. Select More than Details.

2. Select Sign out or Reset.

Notation:

If you can't find Sign out, printing these buttons in club on your remote: Upwards, Upwards, Down, Down, Left, Right, Left, Right, Upwards, Up, Up, Upwards. Then, select Sign out, Reset, or Deactivate.

Restart your device

1. Unplug your device from power for at least ane minute.

2. While the device is unplugged, printing the power button on the device to discharge it.

   • If you can't admission the power push button or your device doesn't have 1, leave your device unplugged for at least three minutes.

3. Plug your device back in.

4. Turn your device on.

5. Effort Netflix again.

Restart your dwelling house network

1. Turn off or unplug your streaming media player.
   

2. Unplug your modem (and your wireless router, if it'south a separate device) from ability for 30 seconds.
   

3. Plug in your modem and expect until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and await until no new indicator lights are blinking on.
   

4. Plow your streaming media player back on and try Netflix over again.
   

Amend your Wi-Fi signal

If y'all're connecting over Wi-Fi and the above steps didn't assist, follow these suggestions:

• Move your router to improve point strength. Reception is all-time if the router is in a central location.

• Move wireless devices such as cordless phones or microwave ovens away from your router.

• Elevate your router off the floor. A router on a bookshelf or desk-bound has better reception than i that'south behind or under furniture.

Restore your default connectedness settings

• If you use custom settings on your device, restore your internet provider's default settings and try Netflix over again.

• If you connect with a Virtual Individual Network (VPN) or proxy service, plow it off and connect directly with your dwelling house internet.

• If you apply a custom DNS setting on your device, reset information technology to larn DNS automatically.

If yous need help changing the connection settings, contact the device manufacturer.

What to do adjacent

If you've done these steps but all the same take a problem, contact your internet access provider. They can help you find out whether your router is ready up correctly.

All other devices

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Source: https://help.netflix.com/en/node/41909